PRIVACY POLICY

 

About Stores & Stores (Fimans AB) and this privacy policy

Stores & Stores (Fimans AB), org.nr 559259–9616, Bultvägen 8, 553 02 Jönköping (“Stores & Stores”, “we” or “us”) sells posters, frames and home furnishings through its e-commerce. Within the framework of our business, we process personal data for which Stores &Store is the data controller. This means that we have an obligation to ensure that the processing of personal data is carried out in accordance with applicable law and the principles set out in this privacy policy. We are committed to protecting your personal data and comply with all applicable laws and regulations that exist to protect the privacy of individuals. It is important to us that you feel safe with what personal data we collect and, above all, how we process it. This privacy policy therefore covers all necessary information about our handling of your personal data, which is why it is important that you read and understand the privacy policy before using our services. If you do not feel comfortable with how we process your personal data, you should not use our services. If you have any questions about our processing of your personal data, please contact us via the contact details below. Please note that some pages on our Web site may contain links to Web sites managed by third parties. These Web sites have their own privacy policies and Stores & Stores is not responsible for their business or their information practices. Users who send information to or through these third-party Web sites should therefore review the privacy policies of those Web sites before sending any personal data to them. For the collection, handling and storage of information via cookies, please refer to our Cookie Policy here.
What personal data do we collect and from where?
The types of personal data we collect may, depending on the context, include:

• name and contact information, including address, mobile number and E-mail address, social security number, gender;

• purchase, payment and order history;

• delivery and billing information and payment information, as well as other information you provide in connection with the purchase or delivery of a product or service;

• other information relevant to customer surveys, advertisements or offers;

• application documents such as CV and cover letter; and

• other user-generated information that you actively choose to share through our Web site and IP address.
Collection of your personal data may take place from the following sources:

• Stores & Stores’ Web site/Web sites, e.g. when you buy any of our products, sign up for our newsletter, submit a job application;

• when you contact our customer service by E-mail; and/or

• by agreement, invoice or other business contact, if you are a customer or contact person for one of our business partners;
Why do we process your personal data?
Stores & Stores may use your personal data for the following purposes and on the basis of the following legal grounds:

• Performance of agreements
o To manage and administer your purchase of our products including payment, manufacture and delivery.
o For the implementation of recruitment procedures (i.e. if you applied for a job with us).
o due to claims from payment and credit companies that need them for credit reporting purposes;

• Comply with legal obligations
o We save invoice documentation and recruitment documents in accordance with applicable legislation and purchase history in order for you to be able to pursue a claim about a purchase in accordance with applicable consumer law.

• Legitimate interest
o To be able to communicate with you via E-mail.
o In order to handle purchases made by a company representative on behalf of companies, we process the representative’s personal data.
o In order for us to provide, implement and improve our services, it is necessary for us to process personal data in certain other cases as well, e.g. by analysing customers’ purchasing habits in order to provide customers with relevant information and marketing as well as for statistical purposes.

• Consent
o To be able to send out direct marketing (through our newsletter) and perform customer surveys.
Storage of personal data
Stores & Stores takes all reasonable steps to ensure that your personal data is processed and stored securely. Your personal data is never stored longer than permitted by applicable law and to achieve the purposes set out above. Your personal data is processed by us for the periods listed below. We will then delete your personal data.

• Customer: If you have made a purchase with us, your personal data regarding the purchase is saved for three years in order for Stores & Stores to handle any complaints to which you may be entitled under applicable consumer law. This does not apply if we need to save your personal data for longer due to any of the points below.

• Communication: If you are in contact with Stores & Stores via E-mail, for example, your personal data will be stored for as long as it is necessary to complete the contact.

• Contact person for companies: Your data is saved as long as you are listed as a contact person for a company that has a business relationship with Stores & Stores.

• Job seekers: Stores & Stores saves your application documents including your CV, cover letter and photo, during the recruitment process and for a period of two years thereafter in order for us to defend ourselves against potential legal claims.

• Legal obligation: We save such documentation as constitutes accounting information in accordance with applicable accounting rules.

• Consent: In cases where we process your personal data on the basis of your consent, we only save your personal data as long as we have your consent to it.

• Direct marketing: We may process your personal data for direct marketing up to two years after the end of the customer relationship, provided that you do not prior to that opt out of such direct marketing.
Transfer of personal data

Stores & Stores exercises great caution when transferring your personal data and your personal data is never forwarded without us having support in this Privacy Policy and with appropriate security measures being taken. We would like to emphasise that we do not sell your personal data to any third party. Stores & Stores may transfer your personal data in the following situations:

• Third-party service providers: We have agreements with other companies that perform services on our behalf. These services include
o Payment solutions to ensure that payment is made;
o Shipping and logistics companies to ensure that your goods can be delivered;
o IT services to provide e-commerce and our Web site;
o Printing works and producers of our products; and
Marketing services to provide you with relevant products and offers via e.g. advertisements, E-mails and SMSs. These companies have access to your personal data to the extent that they need it to fulfil their mission, but they may not use or share the information for other purposes.

• Authorities: Your personal data may also be disclosed in order for Stores & Stores to comply with certain legal obligations and may be handed over to the relevant authorities when permitted and required by law.

• Corporate transactions: If all or part of Stores & Store’s business is sold or integrated with other activities, your personal data may be disclosed to our advisors, potential buyers and their advisors and passed on to the new owners of the business.
The transfers described above may be made to recipients in Member States to the EU/EEA as well as to third countries whose legislation may differ from the rules on data protection within the EU and EEA. In the case of transfers to such third countries, Stores & Stores will take appropriate measures to ensure that your personal data is duly protected. Stores & Stores will ensure that appropriate safeguards are taken by ensuring that at least one of the following conditions is met upon each such transfer:

• there is an adequate level of protection in the recipient country;

• we have obtained your consent to the transfer;

• we have entered into agreements with the recipient containing the European Commission’s model clauses (2010/87/EU), without amendments or additions that are contrary to the clauses; or

• the recipient has established binding internal rules approved by the relevant regulatory authority (so-called Binding Corporate Rules);
You have the right to receive a copy of the security measures that we have used when transferring personal data to a country outside the EU/EEA by contacting Stores & Stores.

Withdrawal of consent
In cases where we process your personal data on the legal basis that you have given your consent to it, you can withdraw your consent at any time by contacting us via the contact details below. Such revocation may take place in whole or in part. If it relates to marketing and/or promotional offers from us, you can withdraw your consent by contacting customer service. In the case of direct mail by E-mail, revocation can be made through a link in the relevant mailing.
Your rights

You have the right to request information about what personal data we have registered about you and how it is used, as per a written application addressed to us according to the contact details below. You also have the right to request that personal data about you be corrected if it is incorrect, incomplete or misleading by contacting us according to the contact details below. In order to protect your privacy and personal data, we may require you to identify yourself in connection with our assistance.
In accordance with applicable personal data legislation, you also have the right to request that your personal data be deleted or that the processing of your personal data be restricted. You also have the right in some cases to object to the processing of your personal data and to request that your personal data be transferred in electronic format.

You can lodge a complaint with the Swedish Authority for Privacy Protection (Swedish Data Protection Authority until 31 December 2020) if you believe that our processing of your personal data is not in accordance with applicable law.
Changes to the privacy policy

Please note that the content of the privacy policy is subject to change. In such cases, the new version will be published on our Web site. You should therefore review these terms and conditions at regular intervals to ensure that you are satisfied with the changes. However, in the event of changes of material importance, we will, by E-mail, if you have notified us of your E-mail address, alert you that changes have been made.
If the changes relate to personal data processing that we perform on the basis of your consent, we will allow you to again give your consent.

 

Contact us

If you have questions related to this Privacy Policy, if you suspect that there may have been a breach of the Privacy Policy or if you wish to contact us for any reason set out in this Privacy Policy, please contact our customer service at the contact details below.

Fimans AB
Address: Bultvägen 8
553 02 Jönköping
E-mail: hej@storesandstores.se

 

Cookies

Stores & Stores use cookies on its Web site to improve our services and create statistics about your and other users’ use of the Web site. A cookie is a small piece of text-based data stored in a user’s browser while the user browses the Web site. Cookies were designed to enable a better user experience. You can choose not to receive cookies in your browser. If you choose not to receive cookies, the capability and features of the Web site may be adversely affected. Cookies are completely harmless to users. When you agree to our privacy policy, you agree to the use of cookies.